Returns & Exchanges
We want you to love your rest, which is why we offer a 30-day trial period on all Mellow Sleep bedding and accessories. If you are not completely satisfied with your purchase, you can return your items for a full refund within the eligibility window.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging or a secure box to ensure they arrive back at our warehouse in good condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.